ABOUT

All Busted garments are 100% hand crafted in Los Angeles.

 

SIZING

Please refer to the SIZE CHART If your measurements are not listed, we offer custom sizing on all existing styles. Please email info@bustedbrand.com for inquires. 

 

CUSTOM

Please contact us at Info@bustedbrand.com for inquiry on custom designs.

 

DELIVERY/FULFILLMENT 

All garments are hand crafted. Please allow 2-4 weeks on ALL orders. If your order is time sensitive, please email us at info@bustedbrand.com. Rush fees may apply.

 

SHIPPING 

BustedBrand is not responsible for any loss or damage that may result from shipping. All orders are shipped with “No Signature Required” and may be left at a residence deemed safe by the delivery company.

 

CUSTOMS & DUTY 

Please note that recipients outside the US will be responsible for any IMPORT DUTIES, CLEARANCE FEES or BROKERAGE fees including any other additional charges. We operate on a DDU (Delivered Duty Unpaid) basis, this is managed on a pay on delivery basis. Sometimes goods may be subject to delays, due to customs or weather. The customer is also responsible for providing any information required by customs to ensure the goods are cleared. Please note that we are unable to refund any duty paid on any items returned to us either faulty or unsuitable as this is a contract between the purchaser and own country Customs & Excise.

 

 

EXCHANGES 

We do not offer refunds

We will happily accept exchanges of any full-priced new merchandise within 14 days of order delivery for an item exchange or store credit. 

To request a sizing exchange/store credit please head to our Return Center

 

Initial shipping charges are not subject to refund

We are not responsible for return shipping expenses

Exclusive and Pre-Order item exchanges are subject to sizing availability

Sale items are final sale 

 All mask sales are final

BustedBrand reserves the right to refuse any returns which do not meet our return policy requirements or are returned without written approval

 

LATEX CARE

Latex garments should be washed in warm clean water with NO soap or detergents.  Carefully wipe off excess water with a towel and hang dry. Reapply talc powder to inside garments when dry.

- DO NOT attempt to tumble dry 

- DO NOT iron or dry clean rubber garments. 

-AVOID sharp objects.

-AVOID copper, brass, bronze based items.

-AVOID metal hangers.

- Any light color latex will stain easily. Store pieces separately.

-Store latex garments in a dark & cool area.